Anenta Ltd provides environmental management services, including waste management services.
Registered office: 13 Princeton Court, 53-55 Felsham Road, Putney, London, SW15 1AZ.
Company number: 08523321.
Contact: contact@anenta.com.
Privacy policy
Anenta Ltd understands our responsibility to protect your privacy and respect the need to look after your personal data.
This policy explains what personal data we collect, how we use it, when it may be shared, and how we keep it secure.
We process personal data where we have a lawful basis, including:
- performance of a contract with you
- your consent for specific purposes
- our legitimate interests, where these are not overridden by your privacy rights
- compliance with legal obligations
Depending on how you use our services, we may collect:
- contact information (for example name, address, email address and phone number)
- payment information where required
- technical information (for example IP address, server logs, and device information)
- correspondence records, including support requests and uploaded files
- third-party contact information for supplier or partner contacts
We use personal data to:
- set up and manage customer or supplier relationships
- deliver and support our services
- respond to requests, complaints and enquiries
- administer and protect our systems, including troubleshooting and fraud prevention
- send marketing communications where permitted
- tax and customs records: 8 years from the relevant year end
- contract-related personal data: 7 years from contract end or last service use
- marketing or business development records: 3 years from last interaction
- other personal data not specifically listed: normally 7 years from receipt
Retention periods may be extended or shortened where required by law or investigations.
We do not sell personal data for marketing or advertising.
We may share data with carefully selected service providers where needed to deliver services, and with authorities where required by law.
If our business is sold or reorganised, data may be transferred subject to appropriate confidentiality and legal safeguards.
You can ask to access, correct, restrict, transfer or delete your personal data, and object to certain processing (including direct marketing).
Where we rely on consent, you can withdraw consent at any time.
To make a request, email contact@anenta.com.
We use session and persistent cookies to support core functionality, including account and form processes.
We also use analytics tools, including Google Analytics and Heap analytics, to help improve our services.
You can manage cookies in your browser settings.
We use accepted security standards and controls to protect personal data.
Data is primarily stored on secured servers within the EEA. Where data is transferred outside the EEA, we apply safeguards intended to maintain equivalent protection.
If you have concerns about how your data is handled, contact us at contact@anenta.com.
You can also complain to the Information Commissioner’s Office at ico.org.uk/concerns.